Client experience

Give clients a live view of their bookings, without another phone call

Clients see who's booked, confirm shifts and request cover, all without ringing your desk.

Live booking schedule
One-click shift confirmation
Cover requests submitted directly
No spreadsheet emailed back and forth
The problem

Your desk shouldn't be the only source of truth

Without a shared view, every booking question becomes a phone call to your team.

"Who's coming in today?"

Clients calling to check who's booked because they've got no visibility of their own.

Confirmations lost in email

Booking confirmations buried in inboxes, with no single place to check what's agreed.

No easy way to flag cover

A no-show or last-minute cover request means another phone call, another delay.

How it works

A shared view your clients trust

  1. Invite your client contacts

    Add a client and their team gets their own login to the portal, no extra setup.

  2. They see live bookings

    Clients view and confirm upcoming shifts themselves, whenever it suits them.

  3. Requests land in your dashboard

    Cover requests and queries come to you as structured tasks, not scattered phone calls.

FAQs

Client portal questions, answered

Straight answers about how the client portal works and what it looks like to your clients.

Is this client portal built for temporary and contract staffing, or any recruitment agency?

It's built specifically for agencies placing temporary and contract staff. Live bookings, shift confirmations and cover requests are the core of it, rather than a permanent-hire pipeline.

Is the portal branded to my agency or to TempAlly?

Entirely to your agency. Your logo and colours appear throughout, so clients experience it as part of your business, not a third-party tool.

Do clients need to download an app or set up their own login?

No. The portal works directly in the browser on any phone, tablet or computer, and access is ready the moment you add a client contact.

What happens when a client flags a no-show or requests cover?

It lands in your dashboard as a structured task, not a phone call or a buried email, so nothing gets missed.

Other Modules

Every module comes free with your plan: see what else TempAlly can switch on for you.

See how much time TempAlly gives you back

Book a 20-minute demo, no obligation, no jargon.